Citizen Request Management System (CRM) RFP

Estimated Value: $125,000
Open New 23 days left North Carolinarfp
Nov 10, 2026
Dec 3, 2026 3:00 PM
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rfp
541511

Key questions

When is this bid due?

Responses are due December 3, 2026 at 3:00 PM (local agency time). That is 23 days from today.

Where is the work?

North Carolina. It is listed with other open North Carolina government bids on BidsNexus.

Who can bid?

No set-aside is listed on the notice. Check the solicitation documents for vendor registration and eligibility requirements.

What NAICS code applies?

NAICS 541511.

What kind of solicitation is it?

Request for Proposal (RFP).

How do I respond?

Responses go through the agency's official posting on evp.nc.gov. BidsNexus links to the original solicitation and its documents; a free account shows the link and emails you similar bids.

AI Summary
The Town of Wendell, NC is seeking proposals for a Citizen Request Management System (CRM). The selected vendor will be responsible for providing, implementing, configuring, and supporting a system to manage the entire lifecycle of resident requests. Firms must demonstrate their qualifications to deliver this comprehensive solution.
Line Items
ItemQtyUnitEst. Unit PriceEst. TotalCategory
Citizen Request Management System (CRM) Software License 1 lot $30,000.00 $30,000.00 IT Software
CRM System Implementation Services 1 lot $40,000.00 $40,000.00 IT Services
CRM System Configuration Services 1 lot $25,000.00 $25,000.00 IT Services
Annual CRM System Support and Maintenance 1 year $15,000.00 $15,000.00 IT Services
CRM System Training Services 1 lot $15,000.00 $15,000.00 IT Services
Estimated Bid Value$125,000.00

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📎 CRM RFP 677-IT27-03.pdf View
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